Your insurance or accident claim number are issued by your insurance company. When you call the insurance company being utilized for the accident, the company will give you a claim number on that phone call. Simply write down that information and bring it with you when you come in to begin the process with Paint Lux Collision Center. We will handle insurance afterwards!
How do I get an insurance claim number?
Make sure you talk to the insurance company at fault when you file your claim. Depending on your own insurance coverage, you should not have to pay a deductible if you are not at fault and not filing a claim with your insurance. Insurance companies determine who is at fault by reviewing the police report of your accident. Make sure you ask about your deductible and if you are eligible to have it waived. You want to make sure of all possible charges prior to picking up your vehicle!
Do I have to pay my deductible?
If you need a rental vehicle, we can assist you in securing a vehicle. We can ensure they pick you up and drop you off at our location, so you never have to worry about being without a car. Check with the insurance company your claim is under for the policy information regarding rental car coverage and its limitations
Do I get a rental vehicle?
Absolutely! We are open on Saturdays from 8am to 12pm. We understand that everyone has busy work weeks, and it can be hard to find time with everything that you do! So, we are open on Saturdays to help meet your scheduling needs. There is no appointment necessary, you can simply stop by for a free estimate.
Can I visit on a Saturday?
Frame damage does not automatically mean your vehicle is a total loss. Your insurance company determines if your vehicle is a total loss based on the cost of repairs versus the worth of your vehicle. If your vehicle has frame damage that is approved for repair, we have a computerized frame repair system to perfect your frame to its original settings. Our skilled technicians are well equipped with the highest level of knowledge and infrastructure to repair your vehicle's frame if necessary and approved.
I have frame damage. Is my vehicle a total loss?
Yes, we work on all vehicles! Electric vehicles, gas, hybrid and diesel - we will repair them all.
Do you work on electric vehicles?
We offer getting your vehicle back to its original state, no matter what it takes!
Car Painting - Color Matching - Computerized Frame Repair - Insurance Assistance - Rental Car Assistance - Towing Accommodations - Part Repair - Parts Replacement - Welding Services - Remodels & so much more.
What services do you offer?
Each car is like a patient, with something uniquely incorrect with them that must be fixed. There's no way for us to say with certainty how long every vehicle will take. However, Paint Lux Collision Center prides itself on communication. We will continuously update you on the condition of your vehicle and the estimated time of return.
How long does a repair take?
With today's computerized system, color matching has never been easier. Our system undergoes constant upgrades and calibrations to ensure its exact match to your VIN. We can color match to the exact gram of your vehicle's color, so no one will ever know about the updates.
How do you do color matching for my vehicle?
This is the best question you can ask! If you had your vehicle painted, we recommend being extra careful in the first several weeks. You want to make sure the finish has completely cured and hardened, so that it is impervious to everyday use. That means making sure nothing touches the paint that can scratch it or leave a chemical reaction. Examples include buffing your car, using a commercial car wash, wiping your vehicle, and of course anything that falls off the trees.
When can I wash my car?
